Delivery Information

Delivery/Collection Information

  •  Who is.are your delivery partner(s)?
      • An Post and DPD are our delivery partners.

     

    • How long does delivery take?
        • Dispatch is usually the next working day. However, it may take longer during busier times (Christmas,Father's Day, etc)
        • For rough delivery timeframes, see table below for the relevant country.

       

      • Can I do click & collect? If so what are the hours that I can collect?
        • Yes,we also offer a collection service, where you order online and collect your order generally next working day from Carry Out Tyrellstown,Unit 7 Tyrellstown Town Centre, Dublin 15, D15 E3C9. Click here for maps.
        • Carry Out Tyrrelstown opening hours: Monday to Saturday 10.30am to 10pm, Sunday 12.30pm to 10pm.

       

      • How long will you hold items ordered for collection for?
          • Due to space limitations, we will only hold orders (for collection) in-store for 10 working days following their fulfilment. If there are extenuating circumstances (e.g. covid), please email Caoimhe@thecru.ie to update us, and we will extend the period as necessary.
          • After those 10 working days, we will cancel the order. A restocking fee of 25% of the order will be charged.

          • A restocking fee is a charge of 25% of the original purchase price applied to products purchased directly from TheBeerCru.ie. Note: Restocking fees are only applied for orders for collection that are not collected within the 10 working days of being fulfilled, and have subsequently been cancelled.

       

      • How Can I Maximise The Cost Of Shipping?:
        • Our standard shipping box contains 12 slots. Each slot can hold 1 330ml/500ml bottle or 2 cans. 
        • Due to the shape of some of the larger 750ml bottles, they take up the space of 2 slots.
        • Our standard shipping box can hold 2 5L/6L mini kegs, or 2 Blade Kegs.
        • Due to the permutations of combinations of products (and their differing shapes) that we carry, we may not always get the shipping exactly right. In the cases that we are able to safely fit your order into fewer shipping boxes, we refund any un-needed extra shipping. This decision is made on our years of experience in dealing with a large range of Irish/International couriers and typically very delicate products. 

       

      • Where We Ship to: 

      Country

      Orders under €25

      Orders over €25

      Blade Shipping

      Extra Large Shipping**

      Estimated Delivery Time from Dispatch

      Collection from Carry Out Tyrrelstown, Dublin 15

      Free

      Free

      Free

      		 Free

      Typically ready for collection the next working day

      Island of Ireland  

      €9

      €7

      €9

      		 €12

      If shipped with DPD, 98% are delivered the next day. If shipped with An Post, ~ 3 days

      Belgium, France, Germany, Luxemburg, Netherlands 

      €28

      €26

      On request

      		 On request

      DPD shipping ~3 working days

      Austria, Denmark, Czechia, Poland, Hungary, Lithuania, Slovakia, Slovenia

      €32

      €30

      On request

      On request

      DPD shipping ~5 working days

      Estonia, Italy, Latvia, Spain, Sweden

      €36

      €34

      On request

      On request

      DPD shipping ~5 working days

      Croatia, Finland, Portugal

      €40

      €38

      On request

      On request

      DPD shipping ~6 working days

       

      Shiping above for the cost for a single shipping box. If orders are required to be shipped in more than one box, the shipping price will increase for each box. E.G. Double Shipping is 2 boxes, etc.

       **Extra Large Shipping is for the following products: Supreme Party Hamper, Luxury Party Hamper, Premium Party Hamper, Beer Lovers Best of Irish Craft Beer Hamper (Extra-Large), Beer Lover International Craft Beer Hamper (Extra-Large), and Advent Calendars.

       

      • What can I do to help speed up delivery?
        • PLEASE INCLUDE AN EIRCODE OR POSTCODE IN THE DELIVERY ADDRESS AND THE CONTACT NUMBER FOR THE RECEIPIENT. Orders without this information may have delivery delays.
        • We cannot be held liable for failed deliveries as a result of incorrect or incomplete addresses or phone numbers provided or our courier being unable to contact the recipient directly.
        • We cannot be held liable for missed deliveries as a result of no answer on delivery.

       

      • IMPORTANT INFORMATION FOR OUTSIDE OF IRELAND SHIPPING
        • We cannot be held responsible for VAT/duty that may be required to be paid to the destination country.